Commerce Solutions for Retail

Transform Your Retail Business with Unified Commerce

Optimize customer experiences across all channels with Broadleaf's intuitive Unified Admin, maximizing revenue potential for your retail business.

  • Accelerate
    Conversions

    Expedite buyer conversions with built-in omnichannel features, enabling seamless online purchasing, in-store pickup, and order fulfillment.

  • Tailor
    Experiences

    Customize the purchasing journey with personalized recommendations, promotions, and a user-friendly platform designed to enhance customer engagement.

  • Empower
    Sales Teams

    Equip retail staff with intuitive tools, offering instant access to customer data, customer impersonation (CSR co-browsing), inventory insights, and product details, maximizing sales potential.

Unified Product Catalog
Management & Merchandising

  • Product Catalog Management

    Handle complex catalog management with robust product capabilities, including product variants, attributes, associations, options, and bundles.

  • Hierarchical Catalog Management

    Manage multiple catalogs across multiple sites with catalog workflow rules, vendor managed catalog capabilities, and catalog filters at the site level, all with a single pane of glass.

  • Theme Assignment Across Catalogs

    Assign themes across catalogs to maintain brand consistency and provide tailored shopping experiences.

Enhanced Merchandising
& SEO

  • Facets as Features

    Boost product discoverability with dynamic search facets on any product attribute, ensuring products are easily found by customers.

  • SEO Optimization for Product Discoverability

    Manage product data leveraging SEO best practices, including customizable URLs and redirects, with Headless Content built for the future.

  • Personalized & Promoted Products

    Display promoted products prominently in search results, product details pages, checkout flows, and more to increase visibility based on the rules you define.

Streamlined Content
Management

  • Centralized Control

    Manage all aspects of your online store effortlessly from a centralized administrative console.

  • Effortless Design with No Code Required

    Tailor website themes and layouts to reflect your brand identity and stay current with evolving trends, all without the need for coding, using our intuitive WYSIWYG editor.

  • Personalized Content

    Deliver tailored content to different customer segments for enhanced engagement.

  • Safe Testing Environment

    Test changes in a sandbox environment and preview updates before going live.

Flexible Cart, Checkout Options & Vital Security

  • Currency Flexibility

    Offer customers flexible currency options to accommodate different purchasing preferences.

  • Seamless Payment Provider Integrations

    Integrate seamlessly with various payment providers to offer customers convenient payment options.

  • SOC2 and PCI Compliance

    Broadleaf Commerce is SOC2 and PCI compliant, ensuring secure, private payment information management and adherence to industry standards.

  • CSR-Assisted Shopping

    Enable customer service representatives to assist shoppers during the checkout process for a seamless experience.

Dynamic Offers & Promotions

  • Personalized Ad Targeting

    Target customers with personalized ads to increase relevance and drive engagement.

  • Bundled BOGO and Code-Based Offers

    Create bundled offers, buy-one-get-one (BOGO) deals, or code-based promotions to incentivize purchases and drive sales.

  • Fully Customizable Tiered Promotions

    Cater to different customer segments and incentivize higher spending, all with inclusion and exclusion rules around stackability and combinability.

  • Customer Loyalty Programs

    Design and manage customer loyalty programs to reward repeat purchases and foster long-term relationships with your brand.

Streamlined Customer Service & Order Management

  • Order Tracking and Notifications

    Provide customers with order tracking and notifications such as push order updates, trigger alerts for shipping notifications, to keep them informed throughout the fulfillment journey.

  • Searchable Orders and Order History

    Empower customers to easily search and access their order history for reference and tracking purposes.

  • Expedited RMA Processes

    Implement expedited processes with Return Merchandise Authorization (RMA) to handle returns and exchanges efficiently.