Broadleaf Transaction Suite

The Complete Transaction Suite: Cart to Checkout

Broadleaf Transaction Suite gives you the tools to power payments, orders, and fulfillment and turn every transaction into a great customer experience.

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Transaction Suite

  • Cart &
    Checkout

  • Inventory &
    Fulfillment

  • Customer
    & Orders

  • Payment
    & Tax

Flexible, Reliable Commerce

  • Cart &
    Checkout

    Easily integrate with payment,
    tax, and shipping providers for
    a smooth, reliable checkout experience.

  • Optimized
    Fulfillment

    Manage inventory, pricing, and fulfillment across multiple locations and channels.

  • Customer
    Accounts

    Empower customers and sales reps with saved carts, shared carts, and assisted ordering features.

  • Efficient Order
    Management

    Streamline order processing, fulfillment, cancellations, and
    return (RMA) for both customers and CSRs.

payment powerhouse

Do More, Delight More

Optimize Your
Checkout Experience

Easily manage cart and checkout workflows via
orchestration in Broadleaf’s Cart Operation Service.

  • Flexible Cart Management

    Add, update, or remove cart items with built-in validation.

  • Streamlined Promotions and Payments

    Easily manage promotions, fulfillment information, and payment options.

  • Seamless Integrations

    Connect with external services using pluggable interfaces.

  • Efficient Data Management

    Delegate persistence to dedicated cart services.

Offer Multiple Payment
Options and Methods

Broadleaf provides several Payment related services
that are highly extensible and configurable.

  • Customizable Payment Gateways

    Easily integrate with Broadleaf’s Payment Gateway Connectors
    or build your own to meet your specific needs.

  • Flexible Payment Options

    Offer customers a variety of payment methods, including
    points, store credit, and saved payment tokens.

  • Centralized Payment Management

    Streamline payments across checkout and order systems,
    supporting all transactions.

Flexible Inventory
Management

  • Multiple Inventory Strategies

    Support for multiple locations where SKU inventory is held.

  • Precise Inventory Tracking

    Manage inventory locations and track detailed transactions for accurate stock levels.

  • Serialized Inventory Support

    Track individual items with unique serial numbers for
    enhanced inventory control.

Flexible Shipping Options
and Accurate Costs

Easily configure and manage shipping options, APIs, and
costs with Broadleaf’s Fulfillment Services.

  • Customizable Shipping Rules

    Offer shipping options based on product groups, item price,
    weight, origin, destination, and more.

  • Flexible Pricing

    Set rates using fixed amounts or calculated values based
    on various factors.

  • Accurate Delivery Estimates

    Provide customers with reliable estimated delivery dates
    to enhance their shopping experience.

Advanced CSR
Order Management

Give your customer service representatives (CSRs) the tools they
need to provide exceptional support and resolve issues quickly.

  • Full Order Visibility and Control

    CSRs have complete access to all order details, enabling them to
    quickly address customer inquiries and resolve issues.

  • Powerful Order Search

    Easily locate orders by number, address, email, or other relevant criteria.

  • Streamlined Actions

    Efficiently capture payments, initiate cancellations, and assist
    customers with “shop on behalf of” functionality.

Streamline Operations &
Elevate Customer Service

Give your customer service team the tools to streamline operations,
exceed customer expectations, and grow your bottom line.

  • Effortless Order Splitting

    Accommodate customer preferences by easily splitting orders
    across carriers or addresses.

  • Flexible Fulfillment Control

    Split fulfillment orders, charge, or credit items separately,
    and cancel orders or items efficiently.

  • Simplified Returns & Refunds

    Generate RMA numbers with ease, enabling customer returns
    quickly and hassle-free.

  • Accurate Adjustments

    Supervisors can issue credits and charges while ensuring promos and offers are factored in, reducing errors, and ensuring customer satisfaction.

  • Consolidated Returnable Items View

    Give CSRs a single API-backed view of every returnable item on an order, including any associated fees.

Subscription and Billing Built In

Power recurring revenue with a subscription experience that lives natively inside cart, checkout, and order workflows.

  • Full Subscription Lifecycle

    Sign customers up, modify plans, process renewals, and handle terminations from a single connected system.

  • Recurring Products and Pricing

    Sell products priced on a recurring basis with configurable terms and flexible billing cadences.

  • Subscription-Aware Promotions

    Apply offers that understand subscription context. Customers can receive sign-up-targeted discounts or upgrade-targeted discounts.

  • Robust Subscription Fulfillment

    Leverage flexible workflow infrastructure to update subscription data, fulfill changes in access level, and apply billing implications.

Smarter Pricing for Modern Catalogs

Give pricing teams the structure they need to model complex pricing structures without custom workarounds.

  • Two-Tier Pricing with Attributes and Characteristics

    Define pricing rules that respond to product attributes and characteristic values for granular, contextual rates.

  • Expanded Price List Types

    Organize pricing across audiences, channels, and segments with new price list categories.

  • Pricing Categories

    Group products and surface rates in ways that mirror how your business actually sells.

  • Product vs Variant Pricing Strategies

    Either price an entire product line with a single entry or maintain unique, independent rates for specific SKUs.