Broadleaf Transaction Suite

The Complete Transaction Suite: Cart to Checkout

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Transaction Suite

  • Cart &
    Checkout

  • Inventory &
    Fulfillment

  • Customer
    & Orders

  • Payment
    & Tax

Flexible, Reliable Commerce

  • Cart &
    Checkout

    Easily integrate with payment,
    tax, and shipping providers for
    a smooth, reliable checkout experience.

  • Optimized
    Fulfillment

    Manage inventory, pricing, and fulfillment across multiple locations and channels.

  • Customer
    Accounts

    Empower customers and sales reps with saved carts, shared carts, and assisted ordering features.

  • Efficient Order
    Management

    Streamline order processing, fulfillment, cancellations, and
    return (RMA) for both customers and CSRs.

payment powerhouse

Do More, Delight More

Optimize Your
Checkout Experience

Easily manage cart and checkout workflows via
orchestration in Broadleaf’s Cart Operation Service.

  • Flexible Cart Management

    Add, update, or remove cart items with built-in validation.

  • Streamlined Promotions and Payments

    Easily manage promotions, fulfillment information, and payment options.

  • Seamless Integrations

    Connect with external services using pluggable interfaces.

  • Efficient Data Management

    Delegate persistence to dedicated cart services.

Offer Multiple Payment
Options and Methods

Broadleaf provides several Payment related services
that are highly extensible and configurable.

  • Customizable Payment Gateways

    Easily integrate with Broadleaf’s Payment Gateway Connectors
    or build your own to meet your specific needs.

  • Flexible Payment Options

    Offer customers a variety of payment methods, including
    points, store credit, and saved payment tokens.

  • Centralized Payment Management

    Streamline payments across checkout and order systems,
    supporting all transactions.

Flexible Inventory
Management

  • Multiple Inventory Strategies

    Support for multiple locations where SKU inventory is held.

  • Precise Inventory Tracking

    Manage inventory locations and track detailed transactions for accurate stock levels.

  • Serialized Inventory Support

    Track individual items with unique serial numbers for
    enhanced inventory control.

Flexible Shipping Options
and Accurate Costs

Easily configure and manage shipping options, APIs, and
costs with Broadleaf’s Fulfillment Services.

  • Customizable Shipping Rules

    Offer shipping options based on product groups, item price,
    weight, origin, destination, and more.

  • Flexible Pricing

    Set rates using fixed amounts or calculated values based
    on various factors.

  • Accurate Delivery Estimates

    Provide customers with reliable estimated delivery dates
    to enhance their shopping experience.

Advanced CSR
Order Management

Give your customer service representatives (CSRs) the tools they
need to provide exceptional support and resolve issues quickly.

  • Full Order Visibility and Control

    CSRs have complete access to all order details, enabling them to
    quickly address customer inquiries and resolve issues.

  • Powerful Order Search

    Easily locate orders by number, address, email, or other relevant criteria.

  • Streamlined Actions

    Efficiently capture payments, initiate cancellations, and assist
    customers with “shop on behalf of” functionality.

Streamline Operations &
Elevate Customer Service

Give your customer service team the tools to streamline operations,
exceed customer expectations, and grow your bottom line.

  • Effortless Order Splitting

    Accommodate customer preferences by easily splitting orders
    across carriers or addresses.

  • Flexible Fulfillment Control

    Split fulfillment orders, charge, or credit items separately,
    and cancel orders or items efficiently.

  • Simplified Returns & Refunds

    Generate RMA numbers with ease, enabling customer returns
    quickly and hassle-free.

  • Accurate Adjustments

    Supervisors can issue credits and charges while ensuring promos and offers are factored in, reducing errors, and ensuring customer satisfaction.