Commerce Platform Interview Guide 2026

Hard Questions to Ask Before Signing a Multi-Year Commitment

Platform evaluations are designed to dazzle you with polished slides and carefully scripted success stories. But what happens in Year 3 when you need to modify core business logic, integrate a new ERP, or scale beyond the "success tier" pricing model?

The 2026 Commerce Platform Interview Guide gives you a framework of hard-hitting questions organized by platform approach—from DIY custom builds to legacy monoliths, simple SaaS platforms, and enterprise composable solutions. Each question is designed to surface the hidden friction points that only appear after you've committed: upgrade nightmares, "app hell" sprawl, admin console gaps, and the dreaded "glue code" burden.

Whether you're evaluating Broadleaf, SAP, Shopify, commercetools, or building your own platform, this guide helps you ask the questions others hope you won't, and make the platform decision your team won't regret in 2028.

Download the guide and enter your next platform evaluation prepared.

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